Terms & Conditions

Effective Date: 31 Dec 2024

Welcome to a Picaso Cosmetic Sdn. Bhd. (“we,” “our,” or “us”) website. By accessing or using our website, you agree to be bound by these Terms & Conditions (T&C). Please read them carefully. If you do not agree with these terms, you should discontinue using our website.

1. General Information

1.1 Company Details
This website is operated by Picaso Cosmetic Sdn. Bhd., a company registered in Malaysia under Registration Number (1521581-D).

1.2 Purpose
This website provides information about our products, facilitates online purchases, and serves as a platform for customer support and engagement.

2. Use of the Website

2.1 Eligibility
You must be at least 18 years old or have parental/guardian consent to use this website and make purchases.

2.2 Account Registration
You may need to create an account to access certain features. You are responsible for maintaining the confidentiality of your account information.

2.3 Prohibited Uses
You agree not to:

Use the website for any unlawful purpose.
Upload or distribute viruses, spam, or harmful content.
Attempt to gain unauthorized access to our systems.
Reproduce, copy, or sell any content from our website without permission.

3. Products and Purchases

3.1 Product Descriptions
We strive to ensure accurate descriptions and images of our products. However, slight variations may occur due to differences in monitor displays or updates to product formulations.

3.2 Pricing
All prices are listed in Malaysian Ringgit (MYR) and include applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice.

3.3 Order Acceptance
Placing an order on our website does not constitute acceptance of the order. We reserve the right to refuse or cancel orders, including those with incorrect pricing or stock unavailability.

3.4 Payments
Payments are processed securely via [Insert Payment Gateway]. By providing your payment information, you confirm that you have the legal right to use the payment method.

3.5 Delivery
We will deliver products to the address specified during checkout. Delivery timelines are estimates and may vary. Delays caused by third-party couriers are beyond our control.

4. Returns and Refunds

4.1 Eligibility
Returns and refunds are subject to our Return Policy, which complies with the Consumer Protection Act 1999.

Returns are accepted within 7 days of delivery for unused and unopened products.
Refunds will be processed to the original payment method.

4.2 Exclusions
The following items are non-refundable:

Opened or used cosmetics.
Clearance or sale items.

5. Intellectual Property

All content on this website, including text, images, logos, and product designs, is the intellectual property of Picaso Cosmetic Sdn. Bhd. or its licensors. Unauthorized use is prohibited.

6. Limitation of Liability

To the fullest extent permitted by Malaysian law, Picaso Cosmetic Sdn. Bhd. will not be liable for any:

Indirect, incidental, or consequential damages arising from your use of the website.
Losses due to unauthorized access to your account.

7. Privacy Policy

Your personal data is collected, stored, and used in accordance with our Privacy Policy, available here.

8. Governing Law

These T&C are governed by and construed in accordance with the laws of Malaysia. Any disputes shall be subject to the exclusive jurisdiction of the Malaysian courts.

9. Changes to Terms

We may update these T&C from time to time. Changes will be effective immediately upon posting. Continued use of our website indicates your acceptance of the updated terms.

10. Contact Information

For inquiries about these T&C, please contact us at:
Picaso Cosmetic Sdn. Bhd.
Address: No. 13, Jalan Eco Perindustrian 1/5D, Taman Perindustrian Eco 5, 42300 Bandar Puncak Alam, Selangor.
Email: info@picasocosmetic.asia
Phone: +06 03-2784 0602