Privacy Policy

Effective Date: 31 Dec 2024

Picaso Cosmetic Sdn. Bhd. (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

1. Collection of Personal Data

We may collect the following personal data directly from you:

Identity Information: Name, identification number, date of birth, and gender.
Contact Information: Address, email, and phone number.
Transaction Information: Payment details and purchase history.
Technical Data: IP address, browser type, and cookies.
Preferences: Skincare concerns, cosmetic preferences, and feedback.

Your personal data will be collected through:

Online forms or surveys
Account registrations
Purchases and order forms
Cookies and tracking technologies

2. Purpose of Data Collection

We collect your personal data for the following purposes:

To process and deliver your orders.
To respond to inquiries and provide customer support.
To send promotional offers, newsletters, and marketing materials (with your consent).
To improve our website, products, and services.
To comply with legal obligations.

3. Disclosure of Personal Data

We will not disclose your personal data to third parties except:

To service providers or partners involved in processing your orders (e.g., payment processors, courier services).
If required by law or to comply with legal obligations.
In case of a business transfer or merger.

4. Retention of Personal Data

Your personal data will be retained as long as necessary for the purposes stated above or as required by law.

5. Security of Personal Data

We implement strict security measures to protect your data, including:

Encrypted storage
Access controls
Regular security audits

6. Your Rights

Under the PDPA, you have the right to:

Access your personal data.
Correct inaccuracies in your data.
Withdraw consent to the use of your data for marketing purposes.
Request the deletion of your personal data.

To exercise these rights, contact us at:
Email: info@picasocosmetic.asia
Phone: 03-2784 0602

7. Cookies Policy

We use cookies to enhance your browsing experience. By using our website, you agree to the use of cookies in line with our policy. You can disable cookies via your browser settings, though this may limit certain website features.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated "Effective Date."

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:
Picaso Cosmetic Sdn. Bhd.
Address: No. 13, Jalan Eco Perindustrian 1/5D, Taman Perindustrian Eco 5, 42300 Bandar Puncak Alam, Selangor.
Email: info@picasocosmetic.asia
Phone: 03-2784 0602